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Fraud Case Review and Dispute Support, South Africa
Crypto exchanges, fake brokers and investment apps that block withdrawals — that is the ground we cover. Losses from $1,500.
Free
Initial case review
1 850+
Cases reviewed since 2020
South Africa-wide
Remote, secure intake
What Breaks When You Handle It Alone
None of this is about how capable you are — it is about how these cases behave. Five things tend to go wrong long before anyone looks at the merits.
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Deadlines run out quietly
Card disputes and bank claims have windows measured in days, not months. Nobody writes to tell you one has closed.
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Evidence degrades week by week
Chats get deleted, accounts get closed, screenshots lose the details that carry weight. What you can prove shrinks the longer it waits.
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One generic email comes back refused
A single message to the bank, without structure, references or the right wording, is the version that gets a template reply.
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You tip off the operator
Telling the platform you intend to dispute is its cue to stall you, rename itself, or move whatever is left.
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Pressure clouds the next move
Straight after a loss, “one final payment to release your funds” sounds plausible. This is where the second loss usually happens.
Cases We Take On
Most of the files we open begin in one of these six ways. The tag on each card is how the money left you — establishing that is usually the first step of a case.
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Bank transfer
Fake Investment Platforms
Bogus trading or "investment" apps that show fake profits, then block or stall your withdrawals behind new "taxes" and fees.
- Withdrawal blocked behind a new fee or "tax"
- An "account manager" pushing you to top up
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Crypto transfer
Crypto-Platform Scams
Fake exchanges, "wallet unlock" traps and co-investment schemes that hold or drain the funds you deposited.
- An "unlock" payment demanded before any withdrawal
- Wallet keys or a seed phrase requested
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Bank transfer
Cloned & Fake Brokers
Operations impersonating a real, regulated firm — copying its name and licence — or unlicensed brokers with no oversight at all.
- A firm name that almost matches a licensed one
- A licence number that does not check out
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Card / transfer
Online Trading Fraud
Manipulated forex, CFD, binary-option and "signal" schemes with rigged results, engineered to keep you depositing more.
- Early wins, then losses once the stakes rise
- "Signals" that only ever tell you to deposit
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Card payment
Unauthorized Card Charges
Payments you never approved, duplicated charges, or transactions tied to a fraudulent merchant — potential chargeback claims.
- A merchant name you do not recognise
- Repeat charges after a single payment
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Account access
Account Takeover & Phishing
Stolen logins and phishing used to move or drain funds from your bank, card or exchange accounts.
- A login alert you did not trigger
- Funds moved to a payee you never added
How It Works
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1
Submit your case
Tell us what happened in a short, secure form — it takes just minutes.
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2
Free review
We assess your situation confidentially and explain where you stand.
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3
Clear plan
You get a plain-language plan of your options and the right next steps.
Free case review
Defrauded online? You don't have to face it alone.
Send us what you already have — the platform or broker name, your transfers, the dates. You'll get a free, confidential first assessment of where your case stands, from people who have seen these situations before. We review losses from $1,500.
Check My CaseFrequently Asked Questions
We engage on matters with losses from $1,500 — below that threshold a claim generally cannot be processed. Most of the files we open sit between that floor and $50,000, though larger ones are common. What matters as much as the amount is the paper trail: transfers, statements, account screenshots and your correspondence with the platform.
We're an advisory and case-accompaniment service. We help you document what happened, understand your situation, and guide you through the steps to dispute charges and pursue funds lost to financial fraud. The final decision rests with banks, payment providers and platforms.
Disputes tied to investment products, online trading services, fake or cloned brokers, crypto-platform scams, and unauthorized card charges. Romance and relationship-based scams, messenger-only schemes where funds never reached a regulated platform, e-commerce disputes and purely offline transactions are outside our scope.
Yes. Your initial case review is free and confidential — we look at what happened and explain where you stand, with no obligation.
Less than most people assume. Bank or card statements showing the payments, whatever correspondence you still have with the platform, and screenshots of the account if you can still log in. If pieces are missing, say so — helping you reconstruct what is still available is part of the review, not a condition for getting one.
We read it and come back to you. That first reply sets out what the documents actually show, which routes are still open in your situation, and what the sensible next step is — in plain language, with no obligation to carry on.
No. No outcome can be guaranteed. Results depend on the specifics of your case, the quality of documentation, timing, and third parties outside our control. We're honest with you about what's realistic.
Never. We never ask for cryptocurrency, seed phrases, wallet keys, or upfront "unlock" or "release" payments — such requests are a recovery-scam red flag.
Let's take a look at your case
Tell us what happened in your own words. The first review is free and confidential, and the form takes about a minute.
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