Fake Investment Platforms
Bogus trading or "investment" apps that show fake profits, then block or stall your withdrawals behind new "taxes" and fees.
Where We Can Help
The situations we help people in South Africa with most often — crypto platforms and fake investment apps above all, alongside brokers, trading services and card payments. Losses from $1,500.
If your case looks like one of the below and the money you put in is from $1,500 upwards, we can help you understand your situation and plan the right next steps. Most of the files we open start the same way: a crypto exchange or an investment app that showed a healthy balance until the moment you tried to withdraw. If you are not sure, send it anyway — the first review is free and we will tell you honestly whether it is something we can support.
Crypto-Platform Scams
Fake exchanges, "wallet unlock" traps and co-investment schemes that hold or drain the funds you deposited.
Cloned & Fake Brokers
Operations impersonating a real, regulated firm — copying its name and licence — or unlicensed brokers with no oversight at all.
Online Trading Fraud
Manipulated forex, CFD, binary-option and "signal" schemes with rigged results engineered to keep you depositing more.
Unauthorized Card Charges
Payments you never approved, duplicated charges, or transactions tied to a fraudulent merchant — potential chargeback claims.
Account Takeover & Phishing
Stolen logins and phishing used to move or drain funds from your bank, card or exchange accounts.
We handle disputes tied to investment products, online trading services, fake or cloned brokers, crypto-platform scams and unauthorized card charges, with documented losses from $1,500. Romance and relationship-based scams, messenger-only schemes where funds never reached a regulated platform, e-commerce disputes and purely offline transactions are outside our scope.
Facing it alone, or with Valexis?
You can dispute fraud on your own — but the process is confusing, evidence-heavy and time-sensitive. Here is what changes when someone who has seen these cases before works alongside you.
On your own
With Valexis
Guessing which steps matter, and in what order
A clear, step-by-step plan for your case
Unsure what evidence actually counts
We tell you exactly what documentation helps
A single generic message to your bank
A structured, well-argued dispute file
Easy to miss tight dispute deadlines
We keep your timeline in view
Exposed to a second "recovery" scam
Honest guidance — never crypto, wallet-key or "unlock" demands
No outcome can be guaranteed — the final decision always rests with your bank, payment provider or platform.
Free case review
Not sure if your case fits?
Send us the details and get a free, confidential first assessment from people who have seen these situations before.
Check My Case