Check My Case

Scope, Limits and Safeguards

  • Scope of practice

    We act on disputes tied to investment products, online trading services, fake or cloned brokers, crypto-platform scams and unauthorized card charges. Romance and relationship-based scams, messenger-only schemes where funds never reached a regulated platform, e-commerce disputes and purely offline transactions fall outside our scope.

  • Minimum case size

    We engage on matters with documented losses from $1,500. Below that threshold a claim generally cannot be processed.

  • No guarantee of outcome

    No outcome can be guaranteed. Results depend on the specifics of each case, the quality of documentation, timing and third parties outside our control — the final decision rests with banks, payment providers and platforms.

  • Advisory, not legal counsel

    Valexis is an advisory and case-accompaniment service. Content on this site is provided for general information only and does not constitute legal, financial or investment advice. Services are intended for persons aged 18 or older.

  • No upfront recovery payments

    We never ask for cryptocurrency, seed phrases, wallet keys or upfront “unlock” or “release” payments. Any such request is a recovery-scam red flag.